The first step is for us to meet with you on site to discuss the project scope & walk through the space. We will want to know your desires & priorities. From this “discovery meeting”, we are able to gather all of the information to put together thoughts to start working with.
Step-2 Design & Review
Our design team reviews the project during our production meeting & comes up with a personalized system design. We create a template to work with & then add different options to help supplement it. Our follow up review demonstrates the design & educates you to all of the new technologies & system options available.
Step-3 Revise & Sign
At this point, any changes in the design are identified & are included in a revised version. After careful evaluation, we are confident that our approach sets us apart.
24/7 Remote Monitoring
From Reactive to Proactive: Eliminating the Need for a Service Call
Detect: As today’s electronics systems are now all network related, our 24/7 service remotely detects problems with your components & notifies us immediately, before you even notice the issue yourself.
Diagnose: Our proactive system remotely diagnoses issues & quickly identifies the problem by collecting data on the overall network performance, as well as the system’s connected devices.
Resolve: In most cases, resetting & rebooting of devices corrects the issue, eliminating the need for a service call. If an in home visit is necessary, we follow up with you immediately & set up an appointment. We provide the most reliable support and protection available in the industry.
Bob, I must say that you and your entire team are true professionals and a pleasure to deal with. Thank you for your services.
Jeffrey A. Armonk, NY
The Westchester Audio Video Design Center performed a surgical-quality installation in our finished home.
Scott B. Rye, NY
Westchester Audio Video worked with me from start to finish. Bob and his team have access to the finest equipment at reasonable prices, they are professional, and I am very happy with the end result…so happy that I have recommended them to friends.
James D. Harrison, NY
Thank you for all your help in designing, installing and maintaining the audio/video system in my house. The level of support has been truly outstanding.
Drew F. Rye, NY
Westchester AV was truly ‘full service.’ They took the time to design several different home theater/whole-house music system solutions for us taking into account our needs, wants and budget and ultimately let us select what package we liked best. Communication was great and their project management/installation staff were extremely professional and knowledgable. Best of all, they trained my whole family on how to use everything and we've been enjoying our system immensely.