The first step is for us to meet with you on site to discuss the project scope & walk through the space. We will want to know your desires & priorities. From this “discovery meeting”, we are able to gather all of the information to put together thoughts to start working with.
Step-2 Design & Review
Our design team reviews the project during our production meeting & comes up with a personalized system design. We create a template to work with & then add different options to help supplement it. Our follow up review demonstrates the design & educates you to all of the new technologies & system options available.
Step-3 Revise & Sign
At this point, any changes in the design are identified & are included in a revised version. After careful evaluation, we are confident that our approach sets us apart.
24/7 Remote Monitoring
From Reactive to Proactive: Eliminating the Need for a Service Call
Detect: As today’s electronics systems are now all network related, our 24/7 service remotely detects problems with your components & notifies us immediately, before you even notice the issue yourself.
Diagnose: Our proactive system remotely diagnoses issues & quickly identifies the problem by collecting data on the overall network performance, as well as the system’s connected devices.
Resolve: In most cases, resetting & rebooting of devices corrects the issue, eliminating the need for a service call. If an in home visit is necessary, we follow up with you immediately & set up an appointment. We provide the most reliable support and protection available in the industry.
We have been using them for many years. They are always polite, timely, creative and reasonable. Most importantly, they provide quality service. Highly recommended.
Joanne P., Greenwich, Ct
Wonderful company to work with - knowledgeable, professional staff. Bob spent a great deal of time going through all of the available choices for my husband & myself. The whole system is controlled with a remote that even I can use with ease.